State Farm® Insurance Agent Liza Souza
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ruby Mitchell
September 30, 2024
"Luna is awesome"
Andrea
September 30, 2024
"Very disappointing I was declined insurance and yet they still sent me a bill to pay for something I never received. Don’t go to this company. All they do is want to be mean to you. Very unprofessional I’m very disturbed. 😦"
"Aloha Andrea, we are truly sorry to see that you've revised your review regarding your experience with us. We understand the confusion regarding the bill you received, which is why we called you the very next day, apologized for the error, and got the $2.93 charge removed. We strive to provide excellent service to all our customers. We take your feedback very seriously, and we're truly sorry to hear about your negative experience."
Jo
September 24, 2024
"Finding this agency has been like finding gold! Both Lauana and Liza are amazing agents that truly are professionals, yet very personable. They answered ALL my questions with speed and ease. I found their knowledge and guidance very clear and helpful. You can't go wrong with this State Farm agency!"
"Mahalo Jo for taking the time to share your recent experience with our agency. Your kind words are much appreciated. Luana is definitely an asset to our team. Welcome to our State Farm ohana😊"
Tea Petkova
August 15, 2024
"The customer care I have received from Luana Gomes from this State Farm Location in Pukalani is beyond a doubt the best service I have ever encountered. That woman brings so much patience, care and kindness into her work and I am sure I'll stick to State Farm as long as she's around."
"Mahalo Tea for taking the time to write this review and we appreciate your kind words...Luana is AWESOME & genuinely cares about our customers!"
amos lonokailua-hewett
July 21, 2024
"EXCELLENT!!! Highly recommend Lisa Souza and her team"
"Mahalo Amos for your very kind words. Your trust and loyalty to our agency doesn't go without notice. Thank YOU for being a part of our ohana😊"
Danielle Richardson
June 25, 2024
"Team is great."
"Mahalo Danielle for the 5 stars⭐ We appreciate YOU!!!"
Janine Carroll
June 13, 2024
"Liza been our insurance agent for years and she’s been great.. She’s friendly, knowledgable and always quick to respond. Definitely recommended 🤙"
"Mahalo Janine for taking the time to write this wonderful review. We truly appreciate it!!! Your trust and loyalty to our agency doesn't go without notice. We love having YOU a part of our State Farm ohana😀"
K O
May 30, 2024
"Friendly and prompt service. Luana makes everything so easy."
"Mahalo for taking the time to write this review...Luana's the BEST!"
Jorrie Ciotti
May 6, 2024
"This State Farm office is excellent! They answer the phone quickly and they are right there to answer your questions or help in anyway that you need. I highly recommend them."
"Mahalo Jorrie for taking the time to write this review. We truly appreciate it!!! So glad to have YOU a part of our State Farm ohana😊"
John Naeole
April 30, 2024
"The Agent Luana G. was awesome. Although she was busy with another client on the phone she still assisted us.She was very friendly and knowledgeable. Had our papers done in a short time."
"Mahalo John for taking the time to write this review. We truly appreciate it...Luana is definitely an asset to our TEAM!!! "
Zane McGarity-Springer
April 12, 2024
"Liza was extremely helpful! She made it quick and easy to get insurance on the fly and I very much recommend her services to everyone. She is top notch and I appreciated her fantastic professionalism! Aloha!"
"Mahalo Zane for taking the time to write this review. I truly appreciate it😊"
Kurt Ginoza
April 10, 2024
"Great personal service with ALOHA and PROFESSIONALISM!!!"
"Mahalo Kurt for your very kind words. Your trust and loyalty to our agency doesn't go without notice. Thank YOU for being a part of our ohana!!!"
eugene lucas
April 4, 2024
"Thank you, Liza Souza, for preparing my auto insurance. It was fast, precise and professional. love it."
"Mahalo Eugene for taking the time to write this review & the 5 STARS. We truly appreciate it!!! So glad to have you a part of our State Farm ohana😊"
tomy pereyra
February 17, 2024
"Luana an absolutely handle everything with perfection. We went to notarize some paperwork and she was super helpful. Please come her way if you looking to notarize."
"Mahalo Tomy for such a SWEET review, Luana is definitely an asset to our TEAM!!!"
Janna Woods
February 4, 2024
"I was at the shop and needed an updated proof of insurance for my safety inspection. It was emailed to me within minutes! Great service."
"Mahalo Janna for taking the time to write this review. We truly appreciate it😊 "
Judy Epstein
February 2, 2024
"Luana Gomez helped me and my friend navigate unique and very specific details for car insurance. She also followed up with me on a time sensitive issue when I had said I would get back to her and forgottten to. So glad she did!!"
"Mahalo Judy for your kind words. Luana is definitely an asset to our team😊"
Cynthia Lebowitz
January 18, 2024
"Needed a car inspection but could not find my insurance card. So I called liza and she immediately sent a p d f picture of the card and I was good to go"
"Mahalo Cynthia for taking the time to write this review. We truly appreciate it!!! So glad to have you a part of our State Farm ohana😊"
Lisa Giesick
January 4, 2024
"Luana was very expedient and efficient in helping me add my new car to my insurance."
"Mahalo Lisa for taking the time to write this review and for your kind words regarding Luana. We're proud to have her a part of our team!!!"
Maui Sounds
December 2, 2023
"Very impressed with the speed and simplicity of this insurance company. Highly recommend, also great rates. Mahalo for your service"
"Mahalo Forrest for taking the time to write this review. We truly appreciate it!!! So glad to have been able to help you with your Business Insurance."
Marc Duffy
November 18, 2023
"Liza got my car insurance reinstated within 15 minutes late in the day. She showed total disregard for her own schedule and gave me what I needed immediately. Mahalos."
"Mahalo Marc for taking the time to write this review. We truly appreciate it!!! The needs of our customers always come first😀"
Lea Giddens
October 11, 2023
"Luana Gomes was professional and answered all of my questions. Thank you!"
"Mahalo Lea & Nancy for taking the time to write this review. Yes, Luana is AWESOME, we're so thankful to have her apart of our team!!!"
69 Sawgrass Chowdhury (69 Sawgrass)
September 28, 2023
"Excellent service by Liza Souza. I was able to get our insurance coverage even though 5 hours timing difference @Maui vs Dallas I highly recommend the insurance agency Thank you Rewaz Chowdhury"
"Mahalo Rewaz for taking the time to write this review. You made it easy to work with!!!"
Scott Reay
September 28, 2023
"Love Love Love Liza!!!! and her team!!! service beyond my expectations. Always available, response time better than stellar. A complete joy to do business with.!!"
"Mahalo Scott for such a SWEET review, your kind words are truly appreciated. Thank YOU for being apart of our ohana!!!"
Larry Bevins
August 30, 2023
"It's always a pleasure to work with Liza. She listens to our needs and provides just what we need in a timely manner. We have reasonably priced homeowners, car, and business liability insurance thanks to her and State Farm."
"Mahalo Larry for taking the time to write this review. It's always a pleasure meeting with you & Cathy. We truly appreciate it and are so happy to have you a part of our State Farm Ohana."
Ruth Delbrugge
August 1, 2023
"Lisa Souza is the best State Farm agent that I have dealt with in years. She's very knowledgeable and she is also a notary. She listens to you and gives you the correct policy or policies for your situation and lifestyle. Everyone at her agency is friendly. I always reccomend to others. I feel good knowing that she is doing the right thing for me."
"Mahalo Ruth for taking the time to write this wonderful review. We truly appreciate it!!! Your trust and loyalty to our agency doesn't go without notice. We love having YOU apart of our State Farm ohana."