State Farm® Insurance Agent Liza Souza
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Renee Gonzales
April 17, 2025
"Mahalo so much Luana for all your help, I couldn't have done what was needed, re: Notorizing and completing all the paperwork I needed to complete my claim."
"Mahalo Renee for taking the time to write this review. Luana is definitely an asset to our team😊"
Lindsay Groth
March 19, 2025
"Luana is such a wonderful women to chat with."
"Mahalo Lindsay for taking the time to write this review and your kind words. I agree with you, Luana is wonderful!!!"
Ronald Manuel
March 11, 2025
"Luana helped me step by step and was very easy to talk too. I really appreciated her help"
"Mahalo Ronald for taking the time to write this review, Luana is definitely an asset to our TEAM!!! If you ever have any questions or need assistance, we’re here to help! "
Linda Savoy
March 5, 2025
"Excellent customer service by an experienced and courteous professional who resolved my issues with one phone call. I was impressed!"
"Mahalo Linda for your very kind words and taking the time to write this review. We look forward to continuing to provide you with great service!!! "
Tori Ichimaru
January 28, 2025
"Luana and Liza are the best"
"Mahalo Tori...appreciate YOU😊"
Natasha Kepani
January 10, 2025
"Liza was very pleasant and easy to talk to she answered all my questions and gave me a manageable quote. Thank you Liza!!!"
"Mahalo Natasha for taking the time to share your experience with our agency. Your kind words are much appreciated. Welcome to our State Farm ohana!!!"
Cynthia Lebowitz
December 9, 2024
"Needed a car inspection but could not find my insurance card. So I called liza and she immediately sent a pdf picture of the card and I was good to go. Also needed something sent to our condo association and it was done within the hour. Very reliable and quick service"
"Mahalo Cynthia for taking the time to write this review. We truly appreciate it!!! So glad to have you a part of our State Farm ohana😊"
Mary Wookey
November 9, 2024
"Liza, and Luana were awesome, friendly professional, and full of Aloha. They made my inquiry easy to know StateFarm was who I would stick with. Mahalo nunui ladies! A cut above the rest! Would definitely recommend to my ohana and friends!"
"Mahalo Mary for your very kind words. We look forward to continuing to provide you with great service. Thank YOU for being a part of our ohana!!!"
Ruby Mitchell
September 30, 2024
"Luna is awesome"
"Aloha Rudy, Mahalo for the 5 ⭐s...Yes, Luana's the BEST!"
Andrea
September 30, 2024
"Very disappointing I was declined insurance and yet they still sent me a bill to pay for something I never received. Don’t go to this company. All they do is want to be mean to you. Very unprofessional I’m very disturbed. 😦"
"Aloha Andrea, we are truly sorry to see that you've revised your review regarding your experience with us. We understand the confusion regarding the bill you received, which is why we called you the very next day, apologized for the error, and got the $2.93 charge removed. We strive to provide excellent service to all our customers. We take your feedback very seriously, and we're truly sorry to hear about your negative experience."
Jo
September 24, 2024
"Finding this agency has been like finding gold! Both Lauana and Liza are amazing agents that truly are professionals, yet very personable. They answered ALL my questions with speed and ease. I found their knowledge and guidance very clear and helpful. You can't go wrong with this State Farm agency!"
"Mahalo Jo for taking the time to share your recent experience with our agency. Your kind words are much appreciated. Luana is definitely an asset to our team. Welcome to our State Farm ohana😊"
Tea Petkova
August 15, 2024
"The customer care I have received from Luana Gomes from this State Farm Location in Pukalani is beyond a doubt the best service I have ever encountered. That woman brings so much patience, care and kindness into her work and I am sure I'll stick to State Farm as long as she's around."
"Mahalo Tea for taking the time to write this review and we appreciate your kind words...Luana is AWESOME & genuinely cares about our customers!"
amos lonokailua-hewett
July 21, 2024
"EXCELLENT!!! Highly recommend Lisa Souza and her team"
"Mahalo Amos for your very kind words. Your trust and loyalty to our agency doesn't go without notice. Thank YOU for being a part of our ohana😊"
Danielle Richardson
June 25, 2024
"Team is great."
"Mahalo Danielle for the 5 stars⭐ We appreciate YOU!!!"
Janine Carroll
June 13, 2024
"Liza been our insurance agent for years and she’s been great.. She’s friendly, knowledgable and always quick to respond. Definitely recommended 🤙"
"Mahalo Janine for taking the time to write this wonderful review. We truly appreciate it!!! Your trust and loyalty to our agency doesn't go without notice. We love having YOU a part of our State Farm ohana😀"
K O
May 30, 2024
"Friendly and prompt service. Luana makes everything so easy."
"Mahalo for taking the time to write this review...Luana's the BEST!"
Jorrie Ciotti
May 6, 2024
"This State Farm office is excellent! They answer the phone quickly and they are right there to answer your questions or help in anyway that you need. I highly recommend them."
"Mahalo Jorrie for taking the time to write this review. We truly appreciate it!!! So glad to have YOU a part of our State Farm ohana😊"
John Naeole
April 30, 2024
"The Agent Luana G. was awesome. Although she was busy with another client on the phone she still assisted us.She was very friendly and knowledgeable. Had our papers done in a short time."
"Mahalo John for taking the time to write this review. We truly appreciate it...Luana is definitely an asset to our TEAM!!! "
Zane McGarity-Springer
April 12, 2024
"Liza was extremely helpful! She made it quick and easy to get insurance on the fly and I very much recommend her services to everyone. She is top notch and I appreciated her fantastic professionalism! Aloha!"
"Mahalo Zane for taking the time to write this review. I truly appreciate it😊"
Kurt Ginoza
April 10, 2024
"Great personal service with ALOHA and PROFESSIONALISM!!!"
"Mahalo Kurt for your very kind words. Your trust and loyalty to our agency doesn't go without notice. Thank YOU for being a part of our ohana!!!"
eugene lucas
April 4, 2024
"Thank you, Liza Souza, for preparing my auto insurance. It was fast, precise and professional. love it."
"Mahalo Eugene for taking the time to write this review & the 5 STARS. We truly appreciate it!!! So glad to have you a part of our State Farm ohana😊"
tomy pereyra
February 17, 2024
"Luana an absolutely handle everything with perfection. We went to notarize some paperwork and she was super helpful. Please come her way if you looking to notarize."
"Mahalo Tomy for such a SWEET review, Luana is definitely an asset to our TEAM!!!"
Janna Woods
February 4, 2024
"I was at the shop and needed an updated proof of insurance for my safety inspection. It was emailed to me within minutes! Great service."
"Mahalo Janna for taking the time to write this review. We truly appreciate it😊 "
Judy Epstein
February 2, 2024
"Luana Gomez helped me and my friend navigate unique and very specific details for car insurance. She also followed up with me on a time sensitive issue when I had said I would get back to her and forgottten to. So glad she did!!"
"Mahalo Judy for your kind words. Luana is definitely an asset to our team😊"
Lisa Giesick
January 4, 2024
"Luana was very expedient and efficient in helping me add my new car to my insurance."
"Mahalo Lisa for taking the time to write this review and for your kind words regarding Luana. We're proud to have her a part of our team!!!"