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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rebecca Creighton

June 2, 2023

5  out of  5 rating by Rebecca Creighton
"Liza is exceptional and very kind! She helped me transfer my insurance quickly and answered all of my questions. I absolutely recommend this agency. It's always great to find a local agent who genuinely cares about her clients."

Candace Coleman

May 23, 2023

5  out of  5 rating by Candace Coleman
"Liza has insured several vehicles for me! She and her team have always provided outstanding service with great rates. She is always quick to respond to requests regarding insurance quotes or questions about my policies. I would recommend her to any family & friends! Mahalo Liza!"

Dennis Ducatt

May 2, 2023

5  out of  5 rating by Dennis Ducatt
"One word “excellent”!"

Vanessa Hawaii

April 6, 2023

5  out of  5 rating by Vanessa Hawaii
"Liza is wonderful to work with. I can always expect her to be professional, prompt, and helpful. Highly recommend."

Fred Pinkerton

March 23, 2023

5  out of  5 rating by Fred Pinkerton
"Liza Souza was a complete......breath of fresh air....on our first meeting. Her opening statement was just what I wanted to hear......"I'm going to retire a State Farm Agent....I'm not going can I help you achieve a relationship to meet your insurance needs for the future.....?" She proceeded to give me 2. hours of her time in her office, bundling auto and home to my complete satisfaction.....great Lady. Fred Pinkerton Haiku, Hi."

Lee Cooper

January 26, 2023

4  out of  5 rating by Lee Cooper
"Easy to work with"

jesse fisher

January 12, 2023

1  out of  5 rating by jesse fisher
"She never returns calls when she says she will call you back. My policy was canceled and had to be rewritten by her for a higher amount because I called after hours and spoke to a mainland agent. Worst customer service I have EVER had from State Farm!! If you plan on using State Farm, I recommend you do your research and find another agent."

Craig Hiraoka

January 7, 2023

5  out of  5 rating by Craig Hiraoka
"Liza has good customer service. Also greeting me with a smile. But also knowledgable about my insurance questions and tries to find solutions to my problems. I'd tell anyone about Liza if they need insurance.🙂 Mahalo Liza for doing business with and I'll continue to give you my business🙂"

Padma Tso

January 4, 2023

5  out of  5 rating by Padma Tso
"Lovely experience, professional and simple."

Megan Cardenas

December 28, 2022

5  out of  5 rating by Megan Cardenas
"Sabrina was very helpful and broke things down really well for me so I could understand better. She made everything very easy and painless. Grateful for her help!"

Isa Wipfli

December 28, 2022

5  out of  5 rating by Isa Wipfli
"Liza has helped me build the foundation of my small business on Maui. I highly recommend her services."

Thanya Al-Saadoon

December 12, 2022

5  out of  5 rating by Thanya Al-Saadoon
"If you’re looking for an excellent insurance provider, this is it! Liza & her team at State Farm in Pukalani consistently go above & beyond in terms of a warm and positive Maui welcome, knowledge about my insurance needs & flexibility. They always get me what I need, when I need it, in such a friendly manner. I give them a 10 out of 10!"

win aguilar

March 14, 2022

5  out of  5 rating by win aguilar
"One and only insurer on maui for me"

Chris Corpuz

March 2, 2022

5  out of  5 rating by Chris Corpuz
"Liza Souza at State Farm Insurance is a very important agent. She goes above and beyond her duties to help out all of her customers. She is so very helpful and appreciated friend. Thank you so very much Aloha."

Dorothy Savona

January 25, 2022

5  out of  5 rating by Dorothy Savona
"Liza Souza, with Maui State Farm Insurance, has been our insurance agent for for a long time. We are very appreciative of Liza as she responds immediately to your situation and is very knowledgeable and professional in her level of customer service. She makes you feel you are the most important client of the day, assuring you she will find the best solution to resolve your situation. Liza keeps her commitments to you. In today’s busy world, it is very assuring to know your property, auto and personal assets and loved ones are fully protected. I highly recommend Liza and thank her for always being there for us! Dorothy Savona"

Kevin Williams

October 23, 2021

5  out of  5 rating by Kevin Williams
"The whole team is courteous and helpful beyond expectation. I have been helped through some difficult situations with the ease of knowing that my insurance agent is on my side. I highly recommend using Liza Souzas’ team of professionals to all of my family and friends. I am a very happy and satisfied customer."

Peter Black

October 13, 2021

5  out of  5 rating by Peter Black
"From the moment we moved to Kula 26 years ago we have had all 5-Star service from LIza Souza and Sabrina Mindoro. PLUS, they gave us the very best price, super fair and reasonable, way better than all the “low-cost” companies who are great at taking your money but lacking on the other end when you need service. They have helped us with our renter’s insurance, car insurance and business property insurance. They have always been super responsive in answering questions, sending us important papers, handling our auto claim when someone blindsided and T-Boned me in my car (arghh), a time when you are very shook up, your brain is rattled and you are not at your most cheery. They were there, 100%. They guided us and helped us through thick and thin and therefore I recommend you call them today and get with a great team who really do care and really do help you when you need it most all at a fair, reasonable price!!!"

Scott Kawachi

August 30, 2021

5  out of  5 rating by Scott Kawachi
"I have been with Liza Souza for years now and have had the best experience. Highly recommend!"

Luma Kinasz

August 23, 2021

5  out of  5 rating by Luma Kinasz
"Liza and Sabrina are great! Very efficient and sweet!"

Malia Banashek

August 21, 2021

5  out of  5 rating by Malia Banashek
"Exceptional customer service & professionalism from Agent Sabrina. She walked us through all of our options and helped us select a policy that worked for us and our budget. I appreciate her attention to detail & was able to answer all of our questions."

David Mackwell

August 18, 2021

5  out of  5 rating by David Mackwell
"Liza and her team were wonderful! Very knowledgeable about products and helped me with all my questions. I would highly recommend this State Farm office!"

adminmaui Kawikas Painting

August 17, 2021

5  out of  5 rating by adminmaui Kawikas Painting
"I have been with them for many years. Her and her team are very helpful. The service is top notch. They go out of there way to make sure you get the most out of your policy. They give you there honest opinion and Explanation of your policy so you know what your paying for and what your getting in return."

Michael Kimura

August 17, 2021

5  out of  5 rating by Michael Kimura
"Liza takes care of her clients like they are her family. She makes busy life easier."

Dwain Inaba

August 16, 2021

5  out of  5 rating by Dwain Inaba
"Been with state farm for over 30 years great service ."

Giovanna Wong

August 14, 2021

5  out of  5 rating by Giovanna Wong
"Very Informative! Explained policy details throughly! Wonderful staff, pleasant office and great location!"